1.1 This User Agreement (hereinafter referred to as "Agreement") governs your access to and use of the services provided by Remodle (the "Platform"), a web-based platform designed to connect homeowners and subcontractors for remodeling projects. Please read this Agreement carefully before using the Platform. 1.2 By creating an account, logging into the Platform, or using any services provided by Remodle, you agree to be bound by the terms and conditions of this Agreement. If you do not agree with any of these terms, you are prohibited from using or accessing the Platform. 1.3 We reserve the right, at our sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. 1.4 By continuing to access or use our Platform after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Platform.
2.1 To use the services offered by Remodle, you are required to create an account (the "Account") by completing the registration process. This process requires you to provide certain personal information, including but not limited to, your name, email address, and phone number. 2.2 You represent and warrant that all information you provide during the registration process is accurate, current, and complete. You also agree to promptly update any information you provide to us in order to keep your information accurate, current, and complete. 2.3 You are responsible for safeguarding your Account and you agree not to disclose your password to any third party. You are solely responsible for any activities or actions under your Account, whether or not you have authorized such activities or actions. You must immediately notify us of any unauthorized use of your Account. 2.4 We reserve the right to suspend or terminate your Account at any time for any or no reason, including if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete. 2.5 You agree not to create an Account or use the Platform if you have been previously removed by us, or if you have been previously banned from use of the Platform.
3.1 As a user of the Remodle platform, you agree to use the platform for lawful purposes only. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the platform. 3.2 You agree not to use the platform to post, transmit, or share User Content that you did not create or that you do not have permission to post. You understand and agree that Remodle may, but is not obligated to, review the platform and may delete or remove (without notice) any content in its sole discretion, for any reason or no reason, including content that in the sole judgment of Remodle violates this Agreement. 3.3 You agree not to use or exploit the platform and/or any content on the platform for any commercial purposes without the express written consent of Remodle. 3.4 You understand that the platform may be interrupted or may experience downtime for a variety of reasons, including but not limited to system maintenance or upgrades. Remodle reserves the right to interrupt/suspend the platform, or any part thereof, with or without prior notice for any reason or no reason. 3.5 You agree not to attempt to damage, deny service to, hack, crack, reverse-engineer, or otherwise interfere (collectively, "Interfere") with the platform in any manner. If you in any way Interfere with the platform, you agree to pay all damages incurred by Remodle. Remodle will cooperate with the authorities in prosecuting any User who Interferes with the platform or attempts to defraud Remodle or any other parties through User's use of the platform or services provided via the platform.
You acknowledge and agree that all content and information on the platform is protected by proprietary rights and laws. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer, create derivate work from, sell or re-sell any content or information obtained from or through the platform.
You are solely responsible for maintaining the confidentiality of your account and password, for all activities that occur under your account, and for complying with all applicable laws in your use of the platform. You agree to notify Remodle immediately if you suspect unauthorized use of your account or access to your password.
Remodle reserves the right, in its sole discretion, to terminate your access to the platform or any portion thereof at any time, without notice.
Some aspects of the Remodle platform may require payment of fees. If you elect to sign up for these features, you agree to pay Remodle all applicable fees as described on the platform.
All financial transactions made in connection with the services provided on the Remodle platform will be processed by a third-party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third-party.
Remodle reserves the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes will be communicated to you in advance.
Some of our services may be billed on a subscription basis. You will be billed in advance on a recurring, periodic basis (each period is called a “billing cycle”). Billing cycles are typically monthly or annual, depending on what subscription plan you select when purchasing a subscription.
Except when required by law, paid subscription fees are non-refundable.
In case of a no-show for a scheduled service without a prior cancellation, Remodle reserves the right to charge a no-show fee.
Each service offered on Remodle may have a specific cancellation policy. Please refer to the individual service details for the cancellation policy applicable to that service.
As a user of the Remodle platform, you agree to:
You are solely responsible for the content you upload, publish, or display on the Remodle platform. By posting content, you grant Remodle a non-exclusive, worldwide, royalty-free license to use, copy, display, and distribute such content.
You agree not to use the Remodle platform for any illegal or unauthorized purpose. You agree not to engage in any activity that interferes with or disrupts the services or the servers or networks connected to the services.
Remodle respects the intellectual property rights of others and expects its users to do the same. It is Remodle's policy to terminate the access of any user who repeatedly infringes or is believed to be repeatedly infringing the rights of copyright holders.
All right, title, and interest in and to the Remodle platform (excluding content provided by users) are and will remain the exclusive property of Remodle and its licensors. The platform is protected by copyright, trademark, and other laws of both the United States and foreign countries.
Unless otherwise indicated, the Remodle platform and all content, features, and other materials on or within the platform, including, without limitation, the Remodle logo, all designs, text, graphics, pictures, information, data, software, sound files, and other files, and the selection and arrangement thereof (collectively, "Remodle Content") are the proprietary property of Remodle or its licensors or users and are protected by U.S. and international copyright laws.
You are solely responsible for the content you upload, publish, or display on the Remodle platform. By posting content, you grant Remodle a non-exclusive, worldwide, royalty-free license to use, copy, display, and distribute such content.
Remodle grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Remodle platform and Remodle Content for your personal use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the Remodle Content, except as expressly permitted by this agreement.
You must not alter the copyright, trademark, or other proprietary rights notices from copies of materials from the platform. You must not access or use for any commercial purposes any part of the platform or any services or materials available through the platform without obtaining a license to do so from Remodle or our applicable licensors.
For any content you post on the Remodle platform, you grant Remodle a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content throughout the world in any media.
Your use of the Remodle platform is subject to Remodle's Privacy Policy, which is incorporated by reference into this User Agreement. By using the platform, you agree that you have read, understood, and agree to the data collection, use, and sharing practices set forth in the Privacy Policy.
We implement and maintain reasonable and appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We also require that our suppliers protect such information from unauthorized access, use, and disclosure.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
The Remodle platform is not intended for use by individuals under the age of 13. If we learn that we have collected personal information from a child under the age of 13 without parental consent, we will delete that information as quickly as possible. If you believe that a child under the age of 13 may have provided us personal information, please contact us.
This User Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of the jurisdiction in which Remodle is incorporated.
Before filing a claim against Remodle, you agree to try to resolve the dispute informally by contacting Remodle first. We'll try to resolve the dispute informally by contacting you through email. If a dispute is not resolved within 15 days of submission, you or Remodle may bring a formal proceeding.
You and Remodle agree to resolve any claims relating to this Agreement or the Services through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below.
Either you or Remodle may assert claims, if they qualify, in small claims court. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services, or intellectual property infringement without first engaging in arbitration or the informal dispute-resolution process described above.
You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.
To the maximum extent permitted by law, Remodle shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services, including without limitation, any defamatory, offensive or illegal conduct of other users or third parties; or (c) unauthorized access, use or alteration of your transmissions or content.
In no event shall the aggregate liability of Remodle exceed the greater of one hundred U.S. dollars (U.S. $100) or the amount you paid Remodle, if any, in the past twelve months for the services giving rise to the claim.
The limitations of damages set forth above are fundamental elements of the basis of the bargain between Remodle and you.
Remodle acts as a marketplace platform that facilitates connections between users and subcontractors. We do not function as a general contractor, construction manager, or other regulated provider of construction work or construction services. Any disputes, claims or controversies arising out of or relating to work performed by a subcontractor, including but not limited to the quality, timing, or legality of the services provided, must be resolved directly between the user and the subcontractor.
Remodle will not be held responsible for the actions, errors, omissions, representations, warranties, breaches, or negligence of any subcontractors or for any personal injuries, death, property damage, or other damages or expenses resulting from the use of subcontractor services.
While we endeavor to assist our users in resolving disputes that may arise in the course of construction work, we do not guarantee or warrant the performance of subcontractors and do not endorse or recommend any specific subcontractor.
By using our platform, users acknowledge and agree that Remodle is not liable for any loss or damage which may be incurred as a result of any dealings with subcontractors, including but not limited to any direct, indirect, incidental, special, consequential or exemplary damages.
Remodle reserves the right, in its sole discretion, to suspend or terminate your access to all or any part of the Platform, for any reason, with or without notice.
In addition, Remodle may terminate your account and access to the Platform if you violate any provisions of this User Agreement or any other Remodle policy, or if you engage in conduct that Remodle, in its sole discretion, considers to be harmful to its business, other users, or third parties.
Upon termination of your account, your right to use the Platform and any other rights or permissions granted to you by this User Agreement will immediately cease, and you shall cease all activities authorized by this User Agreement. Any fees paid hereunder are non-refundable and non-cancelable.
Sections 6 (Intellectual Property), 7 (Privacy and Data Protection), 8 (Dispute Resolution), 9 (Limitation of Liability), and any other provision of this User Agreement that, by its nature, should survive termination of your use of the Platform or your account, will survive such termination.
If you have any questions or concerns about this User Agreement, the Platform, or your dealings with Remodle, please contact us at:
We aim to respond to all inquiries within [7]. Please provide as much detail as possible in your communications with us, so that we can effectively address your concerns.